Shipping policy
Processing Time All orders are processed and dispatched within 24 hours (business days).
Shipping Cost We offer free shipping on all orders, Australia-wide and to New Zealand. No minimum spend required.
Delivery Times
- Australia: [5–9] business days
- New Zealand: [5–9] business days
Delivery times are estimates from dispatch and may vary based on your location and courier network conditions.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
Delays While we work hard to get your order to you as fast as possible, occasional delays can occur due to high demand, weather, or courier network issues. We appreciate your patience and will keep you updated if any delays arise.
Questions If you have any questions about your shipment, contact us at hi@snugwell.com.au and we'll be happy to help.